Refund Policy

Last Updated: 3/28/2025

1. General Policy

Jain Doctors Federation (JDF) is committed to ensuring the satisfaction of our donors. This refund policy outlines the terms and conditions for refunds of donations made through our website.

2. Donation Refunds

2.1 Eligibility for Refund

Refunds may be considered in the following cases:

Technical errors during the donation process
Unauthorized transactions
Duplicate transactions
Incorrect amount charged

2.2 Non-Refundable Donations

The following donations are generally non-refundable:

Donations that have been used for charitable purposes
Donations made for specific programs or initiatives
Donations that have been claimed for tax benefits

3. Refund Process

3.1 Requesting a Refund

To request a refund, please:

Contact us within 7 days of the donation
Provide your donation reference number
Explain the reason for the refund request
Include your contact information

3.2 Processing Time

Refund requests will be processed within 5-7 business days. The actual refund may take 7-14 business days to appear in your account, depending on your bank's processing time.

4. Payment Method

Refunds will be processed through the same payment method used for the original donation. If the original payment method is no longer available:

We will contact you to arrange an alternative payment method
You may need to provide additional documentation
Processing time may be extended

5. Tax Implications

Please note:

If you have claimed tax benefits for your donation, you may need to adjust your tax filings
We will provide necessary documentation for tax purposes
Consult your tax advisor for specific guidance

6. Contact Information

For refund requests or questions about our refund policy, please contact us at:

Email: support@jaindoctorsfederation.com

Phone: +919892192421

Address: Murad Mansion, 29, 2nd Floor, 487, Sardar Vallabhbhai Patel Rd, Opera House, Mumbai, Maharashtra 400004

7. Policy Updates

JDF reserves the right to modify this refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.